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sometimes blue
DrewI am a thirty something married gay boy living in Sydney, almost on top of the gay scene but not in it! Why Sometimes blue?, because I love blue, but also I am sometimes blue :)
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Tuesday, July 31, 2007

Clients from Hell

I have a very lucrative client right now who has the social and communication skills of a brass tack.

IE no communication or social skills

There is nothing worse than someone who sends nasty emails that are factually incorrect. In fact I go one of these emails today which basically told me I was an idiot and asking in sarcastic terms whether they were ever going to get their deliverable. Even the boy was shocked at the rudeness of the email when I showed him.

It would have been somewhat deserved if the deliverable in question had not been fully delivered and notified last week when asked for.

I find that a lot people who run small business have a very low EQ or Emotional Quotient, and it's part of the reason why they run small businesses.

Emotional intelligence is the ability to perceive emotions, to access
and generate emotions so as to assist thought, to understand emotions and
emotional knowledge, and to reflectively regulate emotions so as to promote
emotional and intellectual growth.

Source: Wikipedia

It's totally contradictory because you would expect someone to need to have a high EQ to run a small business. Isn't the whole idea of running your own business meaning that you need to attract clients?

Mind you I run a small business and in the main I hate most of my clients they tend to drive me bonkers. But that's probably why I am aiming to remove myself from so much client facing time anyway.

The warning bells on this guy should have clanged off when he said one of his staff was stupid because she was 6 months pregnant and then started telling me about his idiot ex wives (three).

The problem is the project is very lucrative and because of the client's total lack of decision making ability the scope has increased which means we charge more and end up making a considerably larger profit on the project.

I however would prefer to have them finish this damn project so I no long have to put up with them.

My back is much better today and I really wanted to go to the gym tonight, but my throat has been hurting the last couple of days and I have no intention of making myself ill. So instead I Will behave myself and wait till tomorrow when I will do yoga and some cardio.

On other notes I'm also stressed with the whole office situation right now. I share an office with another company and there just seems to be a growing distance and frostiness between us and them. I think allot of it has to do with the fact that I keep my door closed so the beagle doesn't jump on either the staff or visitors.

Or maybe it's just the full moon!



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